FEES & POLICIES

This page includes: Fees/Therapy Cost; Insurance Coverage; Low Cost/Sliding scale fees; Missed Appointments, Rescheduling and Cancellation Policy; Confidentiality and Privacy Policy; and Service User Complaints.

FEES / THERAPY COST

Good news: Bill C-59 which contains the HST/GST exemption for the practice of psychotherapy, received royal assent on June 21, 2024.  HST is no longer charged for psychotherapy services.

Individual virtual psychotherapy session:
50 min session –  $130

Couple/relationship virtual therapy:
50 min session –  $150
75 min session – $190

In-person sessions information:
Starting July 1, 2024, in-person sessions will be available by request at the Beverley Collective location, near the Art Gallery of Ontario. The closest subway station is St. Patrick, a 7-minute walk away. The nearest streetcar stop (line 505) is just a one-minute walk.
Please note that an additional office rental cost of $20 per session is added to the standard fee.
50 min individual therapy session – $150
50 min couple therapy session:  – $170; 75  min – $220

Fee payment
Payment is made via e-transfer, and receipts are provided for each session. Clients decide the frequency of receipt issuance.

Sessions fees may change. For new clients, the standard fee remains unchanged for six months, regardless of any fee adjustments. Existing clients are notified of fee changes with at least one month’s notice.

INSURANCE COVERAGE

Unfortunately, unless sessions are offered by a doctor, psychotherapy fees are not covered by OHIP.  In Ontario, they are tax deductible.

Many insurance companies cover registered psychotherapy services. If your workplace offers extended health insurance plans, your fee may be covered.  Please check with your insurance provider to find out if your benefits include registered psychotherapy services.

WHAT IF I CAN’T AFFORD YOUR SERVICES?

I want to support you and I know that psychotherapy requires a financial commitment not available to those who experience financial challenges. To support those with lower incomes, I offer sliding scale virtual sessions in two brackets: a low-cost fee of $65, and a sliding scale ranging from $80 to $120.

Please note that availability for sliding scale virtual sessions ($80 to $120) is currently limited, and there is a short waitlist for $65 fee sessions. Being on the waitlist means you cannot book a specific day in advance but will be contacted immediately when a spot becomes available.

If you are seeking free or lower-cost therapy options, please visit my Other Resources page, which lists several non-profit agencies offering reduced-cost counseling services.

MISSED APPOINTMENTS, RESCHEDULING AND CANCELLATION POLICY

Once you schedule an appointment, that time is reserved exclusively for you. If you need to reschedule or cancel, please provide at least 24 hours’ notice. If you miss an appointment or cancel with less than 24 hours’ notice, the full session fee will be charged.

If I miss an appointment, your next session will be free.

CONFIDENTIALITY POLICY

Maintaining your privacy is of utmost importance, and I adhere strictly to the Registered Psychotherapist professional code of ethics.

By law, all clients have a clinical record which includes a client profile (personal information provided at the start of therapy), therapy goals, session notes, and treatment records. These clinical records are securely maintained for 10 years after the therapy concludes.

All initial calls, sessions, and notes are confidential, except in situations mandated by law (mandatory reporting). These include instances where there is imminent danger to your life or someone else’s (such as homicide or suicide), child abuse, disclosure of sexual assault by a healthcare practitioner, court subpoenas, or during a practice review by the College of Registered Psychotherapists of Ontario. Otherwise, any information you share with me remains confidential and will not be shared or quoted without your explicit consent.

During our first session, we will thoroughly discuss consent to treatment, electronic communications, and the limitations to confidentiality required by law.

As part of my ongoing professional development, I participate in professional group supervision meetings with other psychotherapists. In these sessions, we discuss aspects of our therapy work without disclosing or naming any clients, ensuring we learn from each other to enhance our therapeutic practices.

For more questions please read my Frequently Asked Questions page.

SERVICE USER COMPLAINTS

As a feedback-informed therapist, I encourage all my clients to use the session outcome or client reflection form. Each client receives this form along with instructions on how to use it effectively. This helps us assess if my approach aligns with our therapy goals and if our sessions are effective. Discussing any issues that may arise from our sessions can be a positive and beneficial process for both of us.

If you feel that I did not address an issue related to my behavior, communication style, or the care provided during sessions, you have the option to file a complaint with the College of Registered Psychotherapists of Ontario (CRPO). They are the organization where members of the public can address concerns.

To learn more about the complaint process, visit Filing a Complaint About a Psychotherapist – College of Registered Psychotherapists of Ontario. You can also email CRPO at any time at complaints@crpo.ca. Staff are available by phone during business hours (8:30 am – 4:30 pm). Contact details can be found on the Contact Us page. Please be aware that staff record written notes from all phone calls, which may be disclosed to the psychotherapist under investigation.